FAQ’s

You may not have ever ordered shirts before, and we want to make the process easy and fun for you.  Here are some Frequently Asked Questions.

  1.  Let us know what you want.  Give us an idea of quanity, style, and artwork.
  2. We get you a price for that.
  3. Make payment.
  4. Give us your art, email it to us, or bring it in to our shop.
  5. We work up a proof.
  6. Approve the proof.
  7. Once the proof is approved, we print out film for the different colors and placement, then we burn screens for each color and placement.
  8. We order the shirts (next day delivery)
  9. Your shirts will be printed, and we call you to let you know they are ready!!!

The Gildan 100% cotton t-shirt is the best value and our most popular shirt.  The price is very reasonable, and the quality is very good.  There are many more styles of shirts available, and we can give you whatever style you want.

We like to be paid in full up front, we do allow customers to pay half down and the other half at completion.  Any order less than $500.00 is paid up front.

Good question, our minimum order is one. All screen printed orders have a screen charge of $40.00 for the first ink/color and $20.00 for the second ink/color. But we can still do just one. If you want a light colored shirt without white ink, we can do full color sublimation, that starts at $9.00 per shirt.

We are extremely efficient and quick.  We also have quite a few t-shirt orders in process at any given time.

Our normal turnaround time is 12 days.  That is the time we need to not incur any rush fees.

If you need your order quicker than that, we can do it.  3 days is about the minimum.  We need to get the art done and approved, order shirts, and get printed.  Anything less than 12 days has a 25% Priority Handling charge.  This moves you up to the top of the line, and we usually allocate overtime for our employees to make it happen.

Good question,  getting art is an important part of any screen print job.  Most folks will email us the art.  We can take art in almost any format.  .jpg, .tiff, .cdr, .ai, .png, .pdf and even a word form.

Ideally, the art would be high resolution, color separated, and in a vector format, such as an ai file.

If your art is not high resolution, it will not print well.  High resolution is usually 300 dpi or better.  A quick way to check is print your art on your printer at the correct size, if it comes out looking poor with lots of dots, etc. it will not print well.

low resolution versus high resolution

We do offer a service of converting low resolution to high resolution.  This is $40.00 and does an excellent job.

You can email the art to us at sales@raleighshirtprinter.com